1. Information We Collect

We collect information you provide directly, including name, email address, phone number, company name, shipping addresses, and payment information when you use our services.

• Account Information: Name, email, password, company details
• Shipment Information: Origin/destination addresses, package details, tracking data
• Payment Information: Billing address and payment method details (processed securely)
• Usage Data: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

• To process and fulfill your shipment requests
• To provide real-time tracking and status updates
• To send quotes, invoices, and service notifications
• To improve our services and website experience
• To comply with legal obligations and prevent fraud
• To send marketing communications (with your consent)

3. Information Sharing

We do not sell your personal information. We share your information only with:

• Carrier partners and logistics providers necessary to fulfill your shipment
• Payment processors for secure transaction handling
• Government and customs authorities as required by law
• Service providers who assist in operating our platform

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data centers, access controls, and regular security audits to protect your personal information.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at privacy@nexuscargoexpress.com to exercise these rights.

6. Cookies

We use cookies to enhance your experience. See our Cookie Policy for details.

7. Contact

For privacy inquiries: privacy@nexuscargoexpress.com